Return Policy
Customer satisfaction is very important to us. Our return policy is as follows: We will accept returns ONLY on items that are manufacturer defective, or were damaged during shipping— ONLY after receiving a Return Authorization Number (RA#) from us. We should be notified within 10 days of shipment of your order, and the item should be returned in its original condition for a full refund, minus the cost of shipping. Note: We will only refund shipping costs if the return is the result of our error. Returning new items in their original condition due to other reasons, such as dissatisfaction, will result in a 15% restocking fee, which will be charged from the total order. Our shipping cost reimbursement maximum is $4.50. If your order requires a more expensive shipping option, you are responsible for the shipping cost without regard to who is at fault. In no event shall ’s liability exceed the purchase price paid (if any), including shipping costs (if applicable), for the products available for sale on our web site.
Guarantee
If you are ever unhappy with the quality of our product(s), we will gladly refund your payment, minus the cost of shipping, if the product is returned—in its original condition, along with the receipt—for the following reasons: the product was damaged by the manufacturer; the product was damaged during shipping. If the product, however, is returned for reasons other than those stated above, the consumer will be charged a 15% restocking fee.
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